FAQ

Is it really free?

Yes. You get free gems when you sign up and a free daily bonus. There's nothing you need to pay for to play.

Can I win real money?

No. Amethyst Gems are play money with no cash value. They can't be withdrawn, sold or swapped for real money or prizes. This is a social game, not a gambling site.

Who can play?

Adults aged 18 and over. Casino-style games aren't suitable for children.

What happens if I run out of gems?

Claim your daily bonus, or a rescue top-up if your balance is very low. You can never lose real money here.

How do I get more gems?

Claim the free daily bonus in the Cashier, take part in the weekly race, lottery and hourly jackpot, or watch an optional ad for gems.

Is it fair?

Games use a provably fair system โ€” open the Fairness tool to see the seeds behind each round and check results yourself. Cheating and multiple accounts are monitored and banned.

How do I report a player or a bug?

Open the player's profile and press Report, or email support@playamethyst.co.uk.

How do I delete my account?

Email support@playamethyst.co.uk from any address with your username and we'll delete it and your data.